Rental went fine until it was time to return the car. I was told I could have a ride home then was told I couldn't have it because all the staff called in sick.
they offered no solution and refused to pay for a cab. I requested extra time to make arrangements for a ride (during bad winter weather)
I was granted until noon next day. when I returned car an hour early with extra gas in tank he refused to do circle check with me. I was billed an extra day and had to fight for my refund.
The vehicle was an insurance replacement, unfortunately we were unable
to accommodate a return ride home due to staffing situations. Circle checks are a mandatory procedure that is completed when checking a car in and out. We apologize for any hardship or misunderstanding that may have occurred.
