I like the cars and customer service. I rent the smaller gas saving cars and have used their cargo van for moving couches and things a few times and they were very helpful.
We wary of extra charges from "Reliable" on your credit card without your knowledge. Also, it's not unheard of to wait weeks (or even a month) for email/phone responses regarding these extra charges.
Gave me a damaged vehicle; when I returned it, they blamed me for the damages and charged me for it (without telling me anything). I've been battling the charge ($140) with them ever since I noticed it on there almost 2 months ago. It has been a nightmare getting any kind of response from them on this issue. They are ducking my attempts at contact and the few times I actually do hear from them, they say they are 'looking into it', but again, it has been almost two months. AVOID AT ALL COSTS!
