The Home Depot Canada Corporate Office - 1 Concorde Gate

Horrible online shopping experience when going to the store for curbside pickup. Despite receiving the email that said my order "was ready for pick-up", I had to first wait 20+ minutes at the store and then had to leave without anything, and then after returning 2+hours later, had to wait 45+ minutes for my products. Also, it now says my order is "complete", but another product that was/is being shipped to store as part of the same order and that I paid for, wasn't available so I'm still waiting

Nothing more than another layer of menu-driven choices that get you to the stores and same customer care central number. This is not the corporate office.

The worst customer service of any company. I will never shop here I ordered online and one and a half months later I still didn’t get my money back. I spent numerous hours waiting on the phone, (many reference numbers ) after one month I was given a UPS label with the wrong receiver address! I asked Home Depot to check it and then I requested to UPS to return the package to me. Nothing happened. Today I tried to speak with a supervisor and I was put on hold indefinitely. Another 3 hours no answ!