The Home Depot Canada Corporate Office - 1 Concorde Gate

A total lack of respect for customer issues. I had a problem with an Oakville store. Manager broke promises 3 times to send me e-mails on service solution. Wrote to EVP Customer Experience M Carey on December 20, followed up on February 5th. I have yet to receive any reponse

Went to the Barrie Ont Home Depot store to buy a fridge. I was told the lady was on her 15 minute break and should be back shortly. I have no problem with that . Trouble is she never came back.we left the store and went to Rona were we spent 0ver $2800. When your employees go for break there should be someone there to replace that employee. Furthermore this store is a joke they are more interested in in their paycheques than customer service with their devil May care attitude. I’m a contractor

It is too bad that the review level does not go into the minus level. They don't deserve a 'one star'. I am dealing with new appliances, they are in no rush to get my issue resolved now. Their DIS-service is pathetic, appalling, disgusting, horrible, a disgrace. So you deal with the upper management and if you call too many times they pass your message onto a junior below them. Questions after questions never get answered. Nobody is accountable for something they have done wrong. Zip...

Worst customer service. No wonder there are no telephone numbers listed to get in touch with management.

Poor customer service. They advertise a price online and then they will not honor it. Customers have to suffer because of poor staff who cannot do their job properly. I would rate them 0 stars if I could