Family Discount Carpet & Furniture Cleaning Repairs and Recovery

I had an excellent experience with this company, they were professional, efficient and did an excellent job overall. I would recommend them to anyone!

AVOID AT ALL COSTS

I booked an appointment with this company and got a call on the day they were meant to come that the pipes in their machines had frozen up. I booked another appointment and they just didn't turn up. I checked online for reviews of the company and from around 100 reviews, in virtually all cases, they booked appointments but did not show. One person left a review saying they did show up and the cleaning left a terrible smell int heir carpet for weeks.

Ridiculous Service!!! Stay Away.

Bought the deal from Livingsocial. Never pick up the phone. Need to leave message couple times for them to get back to me to book an appointment. Finally I was able to book an appointment. Two lady show up and measured the area, they said my area is within the deal limit I bought. Then they'll send the guys to come clean the carpet. Waited half a day and no one show up. Called them ten times, no one pick up or return my call. Absolutely ridiculous service if you even call that service. I want my money back.

Dishonest and unprofessional

This company is very disreputable, inefficient and do not honour their appointments. I was on the hook for five months to come to clean a carpet. There was always an excuse why they did not show up. Finally Groupon cancelled the order. DO NOT EVER THINK OF USING THIS COMPANY.

Decent Service

I used a groupon to have Family Discount clean 2 carpeted rooms in my apartment. It was a little hard to get a hold of them on the phone, but once I did it was easy to coordinate the visit. They did a good job, carpets were much cleaner. They also cleaned a floor rug when we asked.