Mickey and Paul are amazing! I hope Rogers realize how valuable employees like this are, especially considering the level of service (or lack there of) I received from the technician and online.
I went in for assistance at Rogers' Promenade Mall, Thornhill branch and had the most incredible experience. Nicolas helped me with a difficult problem on my phone and went above and beyond the call of duty. When I was ready to give up, he wasn't and managed to fix everything. He was helpful, friendly, and I would definitely recommend the store.
