Individual attention. No condescending jargon; plain speech. Prompt Care doesn't just fix the problem; we aim to ensure you're protected from it happening again. Free email support included!
I have been a Housecalls customer for several years now. Any computer issues I have experienced have always been fixed promptly and expertly with a visit to my home at a time convenient to me. I have a Housecalls program installed that allows me to weekly and monthly run programs that keep my computer tuned up and free of viruses with just a click of an icon on my desktop. The program was even customized to do a couple of maintenance tasks specific to my wants. Recently I had an annoying and persistent bug that I could not deal with myself. I called Housecalls. Imagine my surprise to find out they can now fix issues REMOTELY. They logged on to my computer, after I gave them a password, and had the whole thing fixed in 20 minutes. Amazing! That's the sort of service I recommend to my friends and have no problem recommending to anyone else, as well! FIVE STARS!!
