Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Poor customer service, waiting 10 days for a battery to come in to replace my defective one (I had to call in to find that out, they did not email me as promised). Now they tell me I need to leave my phone there between 1 hour to 24 hours. I offer to make an appointment but apparently that does not matter. Very bad service for a premium product. Store manager was condescending and acted like they were doing me a favor by fixing a defective product.
