Pacific West Mechanic

Pacific Mechanical, having individuals who drive erratically, put others in danger, and harass other drivers, is not only extremely dangerous, but also shows a lot about the individuals you hire to represent your company. Please take a second to train and reevaluate who you let drive your company vehicles. As a customer, this goes as a sign of the immaturity and lack of professionalism that Pacific Mechanical hire to do your pluming. I would think twice about hiring them.

Request for fan coil repair for no cooled air, paid nearly $300 for it. Can't fix the problem ended up blaming on apartment builder. Left the job remain unfix and massive hole on the ceiling drywall. Call back later asking to fix the big hole they made. Ashleigh from HVAC said they only do HVAC... and basically told to look for someone else to fix the hole they made themselves at my own expense. This is the most appalling level of service I have ever encountered. Absolutely disgusted by the lack

Last year they came to my room upgrading a plastic hose with the SAME plastic hose for my wash machine asking $160. I took a day off from work and waited at home for 8 hours, no one comes. Then my building manager told me the technician was near by my building yesterday, he thought he can do the work and phoned me, but I did not take the call. This year my building needs hydro jetting, they assign my floor of 8 units a window of 08:00 to 17:00, it is 13:00 now and no one even comes to my floor.

worst service ever and DO NOT RECOMMEND this company. My apartment has a water pressure problem (weak water pressure). The company was summoned by my strata and the technician was on site for literally less than 10 minutes, but charged me 1.5 hours of fee ($115 per hour), claiming this is their minimum charge. Not only the problem was not fixed (I had to fix it my own as he advised me to purchase a part and change it myself, he does not have the part needed with him) but this is a plain waste

Worst company ever! They have NO IDEA what they’re doing. The 1st plumber came in with the wrong report, the 2nd plumber came in with the wrong parts. Completely waste of time! Their customer service is even worse.