United Taxi is Kitchener Waterloo areas largest taxi company and most modern computer-dispatched fleet. In our fleet is over 80 spotless, late-model vehicles: roomy, comfortable se...more...See more text
My husband recently lost his wallet in a City Cab. We were pleased to get the wallet back with all contents including the cash. We have always been loyal City Cab customers and will continue to be. From the office staff to all the drivers we have encountered have been courteous & professional. This is just one more example of a positive memorable customer experience with City Cabs.Read more
Depending on which Waterloo ON neighbourhood you live in, taking a taxi might not be as easy as you think. You need to know if you can hail a cab from the sidewalk or if you have to call a dispatcher for one when you’re ready. Some companies even allow you to reserve your ride in advance.
Questions to ask before taking a taxi Before calling the first Waterloo ON taxi company that comes to mind, ask the following questions:
Will the cab company agree to take me where I want to go? This is especially important to know if you want to go a long distance.
Is there an airport limousine service?
Is there round-the-clock service?
Is it possible to book a taxi in advance?
Is it possible to book one online?
What forms of payment are accepted?
Does the company have a good reputation?
Are the taxi drivers trained to provide safe service?
Can the driver get me to my destination quickly, if need be?
Are the cabs clean and comfortable?
Are the drivers members of a professional association of drivers or subject to municipal guidelines? This assures certain standards for the quality of the vehicles and the training of the drivers.
Taxis for special needs If you have special transportation needs, call around and see if the taxi companies offer the following:
Paratransit routes and accessible vans
Pre-arranged transportation only or last-minute calls
Transportation to and from school
Some taxi companies also offer special services such as small-package deliveries, door unlocking services, and battery-boosting services. All Waterloo ON taxi companies don’t offer the same services and cover the same territories. Find out in advance so you won’t be caught off guard and arrive late for your very important date.