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Details & Description

Restaurant type

  • Steakhouse,

Cuisine type

  • Steakhouse,

Features

  • Restaurant With Bar,
  • Free Parking,
  • Bar Games / Trivia,
  • Big Screen TV / Satellite,
  • Restaurant With Delivery Services,
  • Events,
    • Full Dinner Menu,
    • Restaurant With Live Entertainment,
    • Lunch Menu,
    • Online Ordering,
  • more...
  • less...

Atmosphere

  • Casual,

Languages Spoken

  • English,
Location
339 York Blvd, Hamilton, ON L8R 2X9
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - Stonewalls Restaurant

How would you rate this business?
3.5/5
  • Excellent
  • Very good
  • Average
  • Poor
  • Terrible
12
9
6
11
2
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    Restaurantica12
    By

    Needs Improvement

    Dined twice in this restaurant for a party hosted by employer. Atmosphere is great, however, the food needs to be improved particularly the seafood menu. Most of my co-workers and I were not red meat lovers and opted the seafood. We were disappointed with the fish that was served. It was tasteless. Also ordered the appetizer for the seafood and there was hardly anything on the plate because it shrunk. In addition, serving time was too long. I don't know if it was a scheme so that we constantly have to order lots of appetizers and increase our bill. But it was unacceptable wait time of 45mins to an hour! Because they have a large seating capacity to accomodate. I suggest they have to increase their kitchen staff and equipment to cater to larger crowds especially special occasions and holidays. They should have a guarantee that if serving time is over 45mins to an hour- food is on the house!

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    Restaurantica12
    By

    Worst service EVER

    A group of friends had planned for weeks for go for dinner & drinks to Stonewalls....Started off bad from the getgo! There was something ...not right in the Ladies Room, I informed our server & she let us know that someone had had an accident & she was going back in there....our table was really dirty....we had to ask for a cloth....which never came. The wait time of drinks was ridiculous! the place wasnt even half full at dinner hour! My meal was terrible & I refused to have them do it again because I had complained & my friends would've been long done before I recieved mine! She let me know that I wasnt being charged for the dinner I didnt eat! Thank you Captain Obvious! Our dirty glasses, cans & bottles piled up! Absolutelky the worst service ever....she passed our table several times without acknowledging us at all.

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    Restaurantica12
    By

    Not a Happy Diner

    Today was my birthday and my other half told me he was taking me to dinner at Stonewalls because he had heard good things about it. I always like to start off reviews by providing the positive first, so we'll start there. We walked in the door and were seated immediately. The place is spacious and clean. Our food, when it arrived, was good. When I asked for coffee, she brewed a new pot as she didn't know how old the current one was. (Though I probably would have not informed my diner of this fact) On to the next... We were seated and then left for over 5 minutes before even being asked for a drink order. It took another 10 minutes to get our drinks. Understandable if she was bringing my freshly brewed coffee...but this was not the case. She was only bringing our sodas. We placed our food order, but at no time did she write anything down. Forty-five minutes passed before we were acknowledged again. And I mean this literally. She passed our table several times without a word. I moved my empty coffee cup and soda glass (I had drained them both) to the edge of the table for her attention, I tried to make eye contact...each time she averted her gaze and kept going. Now, I'll admit that management played a huge role because they were busy and had two people working to cover the patio, the bar, the poker tournament and all the tables. Unacceptable. However, I worked hospitality for over 10 years and would NEVER have left my patrons sitting there unattended for that long. The only thing she needed to do to make it right was to stop back and let us know that she was busy, the kitchen was backed up and appreciated our patience. This should have happened after the first 15min. Or even right at the start. Anyway, our server finally stopped after 45 minutes had passed to say she was sorry for the wait and our food would be right out. It still took another 10 minutes before we saw it. At this point, we had been there for over an hour and were starving. Thus, I had to choose not to make an issue over my burger because I wasn't waiting for another hour. When ordering, I specifically asked for the cheese to be omitted from my burger. This is a preference for me, but nobody there knew that. This could have been some sort of dietary restriction or allergy. When my burger arrived, I discovered that half the bun had been scraped away with remenants of melted cheese still clinging to the sides. I sucked it up, pulled the chunks of cheese off what remained of the bun and ate it anyway. If I had been allergic and hadn't been so disillusioned that I thought to check first, it could have been a disaster. The burger itself was good, though, and Hubby's steak was good, even though it was medium rare and he had asked for well. The burger was messy eating as it took all of about 30 seconds for the thin slip of bun that was left to rip open and drop my burger onto my plate. Our plates were empty and Hubby decided he wanted a slice of cake. I was too upset by then to even consider it and tried to talk him out of it. He would not be discouraged, however, and we sat with empty plates for another 13 minutes (yes, by this time I had actually started timing it) before she came and took his dessert order. After this, it was another 17 minutes for a cold slice of cake and a bowl of vanilla ice cream. When she delivered it, I asked for the bill at the same time. 11 minutes until the bill with an 'I discounted you 15% for the wait'. I don't know how long it took her to pick up the bill because as soon as the money was in the folder, I was out the door. I've never been so upset about a dinner out before, but I'll tolerate bad food before I'll tolerate bad service and this service was terrible. It all could have been avoided by a little honesty and communication at the onset so we could have made an informed decision on whether we wanted to wait or not.

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    Restaurantica12
    By

    NEW MENU-NEW PATIO!!!

    Baseball Steak-blue, great Cabernet, sunny patio! Freakin' AWESOME. Y-108 playin' cool rock out onto York blvrd. Live music is great. Patio sunny. Menu reasonable and great tasting...and all the waitresses are...HOT!

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    Restaurantica12
    By

    JacD

    One of the worst experiences ever for us. The food took forever to arrive. The fish and chips were the worst my husband has ever had. The fish and batter were tasteless and the fries were cold. they even screwed up the coleslaw. My pasta dish tasted bland and it was probably stale. The appetizers we had were probably all originally frozen and had little taste. Our server was pleasant but seemed more interested in chatting with her fellow servers than waiting on her tables. The other servers were of the same mindset. Not sure if the one guy was the owner or manager but he seemed more interested in flirting with the staff than running a restaurant. Couldn't figure out if this was a restaurant or dating service. The sound system is also mediocre. They have a nice atmosphere there with the fireplace and leather seats ..... But once you taste the food you know the truth. Get a new chef , manager and waitstaff and keep the ambience. The desserts were stale as well

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