Masala Bay is a fine indian cuisine restaurant located in UpTown Waterloo, Ontario.We are open for lunch and dinner every day except for Sunday, and we offer a full lunch open buffet Mon-Fri, as well as a delecteble a la carte lunch and dinner menu all week long. We also offer catering services.
Just a horrible experience. The attempt was there...
Just a horrible experience. The attempt was there to make this seem like a real indian restuarant. The food was oily and had the taste of reheated food. The naans where not even naans. Save your money and patient and go to a real indian restuarant. This is not. Hopefully people who never tasted indian food will stop eating it altogether.
THE FOOD WAS VERY TASTY, HOWEVER IT CERTAINLY SHOULD BE AFTER WAITING 56 MINUTES FOR IT!!!!!
THE SMALL RESTAURANT WAS PACKED AND ONLY THE OWNER AND ONE WAITRESS WERE SERVING!
FOLKS WHO CAME IN AFTER US, RECEIVED FOOD BEFORE US...TERRIBLE!
WHEN I QUESTIONED THIS, I WAS GIVEN A 4 MINUTE SPIEL ABOUT "HOW BUSY THEY WERE" AND "WE HAD A SMALL PARTY THERE" THOSE EXCUSES ARE NOT MY PROBLEM - THAT'S WHY THEY TAKE RESERVATIONS - SO THEY KNEW BEFOREHAND HOW MANY TO EXPECT
I STRONGLY SUGGEST, IF CUSTOMERS MUST WAIT THAT LONG FOR ANY FOOD, A SMALL APPETIZER SHOULD BE BROUGHT TO THE TABLE WITH A JUSTIFIABLE EXPLANATION!!!!
RESULT.... THINK TWICE BEFORE GOING ON A BUSY EVENING!
Understaffed, food quality was very amateurish. The Naans where dry and hard. Overall experience was horrible. I definately do not recommend this place at all.
