View MenuRestaurant InfoAt Crystal Palace; located directly between Kitchener and Waterloo; it's always your choice, whether that means your placing an order for take out, pick up, delivery or you're dining at the restaurant. We are proud to have the largest selection of Cantonese and Szechuan food available in Waterloo. We offer a comfortable, relaxing atmosphere and are fully licensed by the L.L.B.O so it's no wonder reservations are recommended on the weekends. Or if you're too busy to come in yourself we offer fast city wide delivery for a small fee. We have some great deals available so come in during the week and check out our all you can eat lunch buffet for just $6.95 a person or try one of our many combination plates for one, all available for under $10.00. Go ahead and try us today we'll quickly become your go to restaurant for delicious Chinese food in the Waterloo area! 10 King Street South, Waterloo, OntarioHoursmore...See more text
Spring rolls (4),Breaded shrimp (12),Szechuan chicken (Hot and Spicy),Shrimp, vegetable and almond,Chicken fried rice,Beef lo mein
$50.99
236 Dinner For 5 (A)
Egg rolls (5),Chicken balls (12),Orange beef (Hot and Spicy),Chicken chow mein,Beef with broccoli,Cantonese lo mein,Chicken fried rice
$50.99
237 Dinner For 5 (B)
Spring rolls (5),Chicken balls (12),Breaded shrimp,Moo koo guy pan,Beef in black bean sauce,Cantonese lo mein,Chicken fried rice
$60.99
238 Dinner For 6 (A)
Egg rolls (6),Chicken balls (12),Crystal special chicken (Hot and Spicy),Honey garlic spareribs,Chicken chow mein,Beef with mushroom,Cantonese lo mein,Chicken fried rice
$60.99
239 Dinner For 6 (B)
Spring rolls (6),Chicken balls (12),Szechuan shrimp (Hot and Spicy),Moo koo guy pan,Sweet and sour pork,Spicy salt squid (Hot and Spicy),Shanghai thick noodle,Chicken fried rice
$70.99
Combination Plate
"These items are not subject to the pick- up discount"
250 Special Combination Plate No. 1
Egg roll,Ja do chicken wings,Chicken chop suey,Chicken fried rice
$7.95
251 Special Combination Plate No. 2
Egg roll,Chicken balls,Chicken chop suey,Chicken fried rice
$7.95
252 Special Combination Plate No. 3
Egg roll,Lemon chicken,Chicken chop suey,Chicken fried rice
$7.95
253 Special Combination Plate No. 4 (Vegetarian)
Egg roll,Deep fried mushroom,Vegetable chop suey,Vegetable fried rice
What happened to the old-man-boss? I never see him anymore! He was so rude but hilarious
The dim sum is good! definitely not as good as Cameron, but it is not as pricy, which is an important factor if you don't plan on spending $100 on lunch.
Anyway, I have noticed their food is slowly slipping from yum to sorta yum but mostly bleh. The chicken feet used to be so juicy and flavorful, but now it is bland and so bad that when I eat it I actually realize I'm sucking on a chicken's foot. Before, it was like bliss!!! Their ha-cheung is also very bad now. The shrimp is not tender like before and the white-stuff is too thick now.
I still enjoy the har-gow and siu-mai, but I can't say I love the other dim sum items.
Their service, unsurprisingly, is bad. The head waitress who always works there comes off as cold, robotic, and rude.
I do love the new decor though...the crystals...in Crystal Palace...so cute, right?!!
We ordered 5 dishes to share. When one of the dishes arrived, it didn't look very authentic so we told the waitress that it was what we used to ordered. The waitress apologised and asked if we wanted something else instead. We had actually waited a longer than usual for the food so we thought it could take a while for the replacement to arrive, so we said no. Moments later, the lady owner came to confront us and said "hey.....why are you returning the dish? you ordered it and it was cooked accordingly". We felt so embarrassing because her tone was loud and she wasn't in anyway willing to accept the fact that it wasn't done properly. We didn't want to make the matter worse and accepted the dish. It was horrible experience.
To make a long story short , they messed up my meal so i came back and said to them ' i only wanted chicken in here' so she apologized and said that she would remake me one , my husband was hungry and he didn't want to wait more so we asked for $ back ohh wow , she opened it and said you already ate from here i said yes i tried it, the noodles were sour because i didn't notice it was because they added pork when i clearly said chicken'' she started to shake (her hands) i said please we would like refund she kept going on how we already ate some (they gave us a take out and when we opened it wasn't even full) anyways we insisted because my husband just didn't want to eat there anymore or wait more we were hurry so she took the $10 and some change and put it on the counter angry and her hands shaking and said' YOU ARE NOT WELLCOME HERE ANYMORE OKAY' i just look at her and said god bless you lady, i didn't know what else to say i felt sorry for her because she was SO MONEY HUGRY FOR THAN $10 LIKE IT WAS HER WORLD COMMING APPART , it was sad to see that there are ppl like that on this earth ( i guess there is worse) , so yes i felt bad for her, just spreading my story for others to know! Thanks for reading!
Tried the lunch buffet here twice now, and twice I liked the food, but it takes them so long to replenish anything, it really detracts from the quality. Trays sit empty for a very long time before they get refilled. It is really not worth the time and money. They need to get their kitchen staff to start cranking stuff out more consistently.
This is a good place for a couple looking for Dim Sum or other favourite dish. The food is good (not exceptional in my mind), but the service needs improvement. This is not a family restaurant. They do not have crayons or kids menus. The tables have vinyl covering, which kids pull at and make eating there a challenge. Kids did like the aquarium. Server brought food and then took off. Had to wait a long time to process bill. Service was poor.
