Terrible service by Cristina and Julio. I was travelling with a baby and Cristina booked us as travelling separately, I asked for a connecting flight and got booked 2 separate flight and had to do customs and pick up luggage, we paid extra for better seats so we could have more space for the baby and she sat me and my sister in opposite ends of the plain! its hard enough to travel with a baby, so doing customs caused us our connection and we had to spend the night waiting for the next plain.