Avoid the auto shop at this CTC store at all costs!!! They are slow; they never have enough personnel behind the counter; and they don't deliver as promised. During a previous visit, a mechanic also wanted to do unnecessary repairs. As I write this, I have been waiting for 9 hours to get my vehicle back, after they told me it would be 3 to 4 hours. And I just had a call from them in which they told me there was a screw up and I now won't get my vehicle back until Tuesday - 3 days from now!!!