Delzotto & Son
3.5/5
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117 Young St, Alliston, ON L9R 0R9
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Ratings & Reviews - Delzotto & Son

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3.5/5
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    Aquapura180
    By

    Amazing service, prices and quality

    The service was very impressive! Never tasted a better fresher burger. Just tried their sausages and so far batting two for two. Keep up the great work guys, I will be recommending this butcher shop to all our customers and friends. Looking forward to my next visit! Ruben Aquapura Water

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    usferbs
    By

    Very disappointed

    We were thrilled when Delzotto & Son Butcher Shop opened in Alliston. Recently, we placed an order for a turkey. We opened the packaging when we got home and the turkey smelled horrible and had an unusually large amount of blood in it. We put it in a brining bag and rinsed it with bottled water and brining salt. It didn't help. We called Rick and the first thing he asked was, "What's the best before date?" We hadn't even thought to look at that. It was never a question that Delzotto's would have sold us meat past the best before date. We could see Dec . . 2011, but the DAY date was mostly rubbed off. It looked like it was two ones, Dec 11, 2011, which meant the turkey was three days past the best before date. Rick said we could pick up a fresh turkey in two days. So much for brining for 48 hours. We picked up a fresh turkey today. This one is fresh, the last one was definitely rotten. And herein lies my disappointment. Delzotto's thought it was fair to give us a 16lb turkey in exchange for the 14lb rotten turkey. Nothing for our trouble, in fact Rick was rude. This situation was not our fault. We ordered a turkey giving the shop 10 days notice. They sold us a turkey past the best before date which cost us lost time and effort. We had to buy more brine salt, a new brine bag and another gallon of bottled water, not to mention trips back and forth to the butcher shop. We are not saying this is Delzotto's fault either. Stuff happens. Like a best before date being rubbed off resulting in selling a rotten turkey. We have been loyal customers since Delzotto's opened. Thank goodness we didn't cook and eat the turkey. Delzotto should be thankful that nobody got sick, or worse. In light of the confrontational way that Rick handled this situation we can no longer shop at Delzotto & Son Butcher Shop or recommend their shop. In the end, our mistake was trusting our butcher. Always check best before dates! And if your meat smells or looks bad, do not eat it!

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    theBUYER1
    By

    They MEAT and exceed your expectations

    If you like to be treated as a customer and not an inconveinence then this is the place to go. In a place where the big box stores are taking over, this family run business is keeping it personal. His repeat customers yell his name when the walk through the doors and he returns the salutation using their names too. Stop by and try the samples they will ensure you are satisfied on every level of your shopping experience.

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