I have been getting an EXCELLENT SERVICE at this store since August 2013. My desktop hard drive has been in 3 times already (for a new fan, new sound card, de-bugging, anti-virus install and a complete system re-install, etc.) and I have shopped for various comp and tech components here. Be that for repairs, retail or consultation, I've gotten and "A+" service every time. As I'm not a techie, I ask a lot of "silly" questions at times and Mr. Mohammed's patience with me has been exceptional.