London Housing is horrid. If you are missing any paperwork, they're right there with an eviction notice, but heaven help you if you need a repair done. The units are disgusting. It takes YEARS to get things fixed and even then, it's slapped together and falls apart anyway. I hate living here, I wish I could move.
Thank God for these people that have to many times per week have to put up with some of Londons Worse People. So try to remember when speaking with these people to be soft spoken and 100% respectful!