I was having company for a hockey party, we ordered pizza, had many times before, the pizza arrived burnt beyond recognition. I called to complain, I was civil and polite at first, the young girl on the phone cut me off and told me that is how I ordered it, when I tried to explain that is not well done, she had attitude so I said thank you and hung up. I drove to the store to show them the pizza, when I got there I was verbally attacked by a young woman (the one on the phone) and another young mail, they came flying around the counter accusing me of being rude on the phone, the owener just cowered behind the counter while she counted out my money, not once did the owner say to them to back off or leave it alone, when I told them I was surprised that they were still in business, they laughed at me and said they didn't need me for business. I am still shaken from the incident. I have posted photos to show that I was not just being a picky customer.