At the time I went there, they had extremely dirty chairs in the waiting room you dont want to sit on that. They dont accept any card as mean of payment. Welcome to the middle age. Cash only. No welcoming smile from the personal. Also they sent my application 2 weeks after they received the last results. They are also unable to tell you how long you will wait in the waiting room. They could at least tell how many person are waiting before you with a screen or something else.
Are you the owner of this business?