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I am totally satisfied with my new windows. The entire process from the very first introduction of the company to the completion of the installation of the windows was very pleasant and not taxing at all. Each step during the process was explained and a follow-up done to assure that we were eased and Had not questions. There was no pressure placed on me to purchase anything. To be honest had no intent to purchase any windows but the presentation regarding the quality of the windows sold me.
Totally satisfied with everyone in the process buying and installing my sliding doors and windows. The workers were very skilled and professional and the doors and windows look and work great. They doors came in on time. The install was completed when promised, on time. They cleaned up all debris. I have had a nightmare with the last two contractors at my house so this was a pleasure. I am a repeat customer with Gold Star Windows and I would recommend them.
I did get other quotes, and this company was about the same as another company. What sold me was the fact I got an assigned project manager who was fantastic. He came to my home a few times during my decision making process to discuss my questions and concerns. He also was very on top of things when it came to do the and was in constant communication with me as to progress. The crew was great - efficient and precise. This was by far the most expensive home project I have ever committed to
GoldStar replaced 20 windows in our home. They arrived on time and were very professional during their entire time in our house. As it happened, there was an 8 inch snow storm in the midst of this installation. There was no delay in their work schedule and they continued to work outside on high ladders installing second story windows! Very professional with meticulous attention to detail. I may advice them to anyone!
It took us awhile, but we finally found a great company to replace all our old windows. The installers were very helpful, showing us what they were doing and if they were ever little bit late, they'd let me know. I appreciated that. Overall, very professional offering from a quality company!
They were absolutely wonderful.I actually chose them because of reviews I had read through the web.The representative was professional and knowledgeable.There was no pressure on me to place an order.The rep that came to measure the window kept to the appointment time as did the installers.They worked very hard to complete the work in one day as it was scheduled.I am very pleased with the window both inside and outside the house.They did a great job for me.
For a number of years,we've had an issue with windows. Condensation collected in between the two panes of glass so much that we were no longer able to see out of it! The whole process was extremely pleasant.Our new windows were special-ordered. A few days later,the office manager called proactively to schedule the installation. We got it on the calendar,the manager and his technicians came to do the job. The new windows look AWESOME.
I had my front door and windows replaced by GoldStar last year in June/July and the crew was very clean and did a splendid job. That is why I had them replace my sliding glass door now too. Again, they were very professional, on time , and did a very clean job. In addition I ordered some windows. I am very happy with the end results and would recommend them.
This has been one of the most surprising and gratifying experiences I have had with this company. Before they were recommended to me, I didn't realize that such a great company exists. They are reliable, do what they say, show up when they say they will, and who leave me with a satisfied feeling that I got more than my money's worth. If I need perfect products along with an excellent service about windows or doors in the future, I'm calling GoldStar Window.
I had many windows and doors contractors over, and all but GoldStar Window representative recommended replacing the troubled 3 windows and 4 doors, with a proper estimates ranging. I did, spoke with Nick (very calm, casual, low-key, and friendly) who promised to send someone out to see what could be done with the. Installer did measurements quickly and professionally. Installation took place in a week and now our house looks very great!!
We did our windows with GoldStar. And all windows were installed very well, it looks as if it were an original part of the house and just looks great! Our favorite part of all. We actually had the window replacements done in two separate times because it fitted our schedule. After a few weeks, since we saw how great the new windows looked and at how well everything was done, we had to get them back to replace the other dozen windows.
The day of the job, installers called ahead prior to showing up and they were exactly on time, again much appreciated. The job took 2 days which was what representative Ilia estimated. Ninety percent was done the first day - the windows were installed and it was a relief to see the quality and thoroughness of work right away. The work area was covered for protection and I did not have to clean anything. The windows look great and I am very satisfied. I would definitely recommend them!
Ilia gave us a very reasonable quote, and called back a week later to confirm. Jan then came out and took measurements and gave us a realistic time-frame as to when the windows would be delivered. Installers were super professional and friendly and explained exactly what they were doing. Could not be happier with our windows. No air leaks, and our bedrooms hold their temperature, unlike before where it was as if we lived with a piece of paper for a window.
From the estimate to the completion of the job, we felt as though we were in good hands with GoldStar Window. It was refreshing to work with an honest company that went above and beyond and never seemed to mind. Installers who came into our home were professional, friendly, and worked hard. The installations of our front door and windows came out great.They took the time to explain what they were doing and why and never minded our questions that we asked. We will definitely use them again!
I have to say that I could not have been happier with the work GoldStar preformed and my dealings with them.Office manager called me to tell me the day they start the job.The crew installed all of the windows in just two days.I still don't know how that is possible. The crew was very courteous to my family.I feel that strongly that GoldStar Window did a great good job and can be completely trusted.
The best thing about the whole experience was that it was exactly what you want with a large, expensive job like this. GoldStar Window was communicative, always returned calls promptly, there were no surprises and our estimate came in exact. Mike quells your anxiety, which streamlines what could be a stressful time. They didn't haggle with us during the job about extra money. They are very reasonable, they want to do an honest job for honest pay. We are extremely happy with our siding ,doors and window. You'll be impressed with their craftmanship. The cuts are perfect. I would hire them again in a second. No regrets. Nice job Mike and thank you for your patience and expertise.
We have a 90 year old house with some older windows. We wanted to rejuvenate our home and make it young again. Nick representing GoldStar Window showed us samples of the products they would use, including the siding and windows. He gave us a quote on the spot, explained the process of the installation, and gave us a location to go look at that they had just completed with the same process we were going with. GoldStar Window contacted us and came down promptly to assess the job and give us some advice on how to prep for the install. Nick philosophy is to not quip or haggle with his customers, he will not nickle and dime with small details. He knows what his customers expect and what this investment means to a family and he respects that. GoldStar wants your home to be "the best looking house"on your street. Within a few weeks we had a start date that was adhered to and the crew arrived promptly on a Monday morning to begin replacing the windows, this task was completed in 1 day! The windows are beautifull! I highly recommend GoldStar Window! We now have the "best looking house on the street"! And it looks young again!
Extremely happy with GoldStar Window. We needed 3 storm doors and 3 basement windows replaced. After getting estimates from two other companies we decided to go forward with GoldStar Window. While the price was higher than the others-we were confident after speaking with representative Ilia, that GoldStar would be the best choice and we were not disappointed. The whole process went very smoothly. Communication was great- completed job as promised. Ilia was very easy to work with, extremely knowledgable and professional. The crew that did the install worked quickly to complete the installation in one day and cleaned up after themselves. We are very happy with our choice-would not hesitate to use their services again. Truly outstanding! Thank you GoldStar and Ilia Baber!
We strongly recommend GoldStar Window and its team for replacing windows in your house. They are respectful, professional, and detail oriented. The final cost matched Ilia’s original quote. The work was started on the scheduled date and was completed in two days. Jan was managing the installation most of the time, especially all difficult windows. A big part of the project was replacement of a full-wall living room window which needed to be demolished first. The team did an excellent job protecting furniture in the room and the rest of the house from dust and debris. The new windows were installed in November 2013. Since then our house feels warmer and quieter. We give grade “A” for quality of windows and quality of installation with no reservations.
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