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Absolutely loved working with Leaks
Couldn’t ask for a more professional and responsive company.
Leaks has been nothing but excellent for my needs. I contracted them to repair a leaking water heater, and subsequently to source and install a new toilet at a residential income property that I own. Their work was professional, timely, and very reasonably priced. They left the residence tidy and clean, and their employees were polite and personable. I now have a reliable plumbing contractor for my needs in the Guelph area and I would recommend their services to everyone.
I can't say enough about Bill and Leaks Plumbing...they saved my bathroom reno! Leaks was professional and transparent with the work they were doing and the amount they were billing. They corrected errors in the work previously done and finished the job in such a timely fashion and with great care and concern for my happiness with the work. I would highly recommend Leak's Plumbing. These guys are top notch!
Leaks Plumbing turned out to be a very unsatisfying and unprofessional supplier. I highly do not recommend them. After at least 4 calls that their purification water system was not working, we mentioned the problem again during a call to fix a blocked drain. They insisted the water was fine. We got a large bill, that the owner confirmed should not have been charged. When I spoke to him, he became very belligerent and blamed us for not calling him a 6th time and hung up on me.
Business Reply September 7, 2016
We are sorry for your dissatisfaction with our company! I'm happy to see that cowardly you post these mean thoughts based on your interpretation of what transpired . To correct you on a few key points we don't build purification units . Aswell we tested the water while in your home while you observed with a model 5b hardness test kit it tested soft .we then fixed your drain issue which you received a bill for . On the off chance water was hard before a regeneration we set unit to regenerate more frequently and ask you to let us know . We at leaks plumbing stand behind every job we do !!! In as long as we have been in business I may recall two un satisfied customers and our company policies remain the same we can't fix crazy !!
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