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Just bought a new truck at Trillium Ford in Alliston. Sarah in sales was very knowledgeable and helpful, Lisa in the business office also great.
They were truly professional and friendly. I have never gotten such quick and efficient service buying a car. It was very much appreciated
Highly recommend. Ryan was dedicated on finding me the perfect Truck that suited my families lifestyle. He was very committed to keeping me up to date with weekly calls/email. Although my situation was a tad difficult, he handled it very well and got me into the best option my budget would allow. All staff were very professional and friendly.
Trillium ford in alliston did a great job in these difficult times.
Great overall buying experience with Salesperson Sarah - model comparisons and price review was extensive and complete. I would definitely recommend purchasing your next vehicle from Trillium Ford.
2017 F150 Lariat was brought in for transmission reprogramming and fluid and filter change. Next day truck was shifting erratically. Transmission fluid everywhere. After they never cleaned oil off tailgate and forgot to reinstall belly pans leading to another visit. To date No apology or compensation. Truck was driven for 40km with little to no fluid. After inspection and refilled with transmission fluid truck was given back. Debris found in valve body was minimal according to Trillium
Recently, I dropped off my car to have the oil changed, and to have the vehicle inspected. I learned that the front brakes needed new rotors and pads. As I take the condition of my tires and brakes very seriously, I had the work done right away. The car was ready for pick-up in the afternoon. Also, I like that Trillium Ford uses nitrogen for my tires. They stay inflated longer. Good work overall.
Fantastic!! accommodated all my needs, quick to answer all questions, drove 3 1/2 hours out of their way to deliver my new truck to me. Completely satisfied
This was my first time dealing at trillium and would highly recommend Adam that help with the a great experience and easy process in the sale of my new ford 150 . Steve L.
The service at Trillium Ford Lincoln Ltd has always been second to none. Their work is done properly the first time and they make sure I am completely satisfied. Keep up the good work. Trillium Ford Lincoln Team!!
Exceptional customer service from everyone at the dealership.
Wonderful people and a excellent experience. Ryan the salesperson was very knowledgeable and helpful. Im looking forward to purchasing another car there someday.
Trillium Ford has excellent customer service and kind employees that work there, Trillium is reliable.
Best customer service anywhere!
Sales people should understand what customers are asking for, and learn the specs. IE Trailer tow specs. Took a phone call to the owner to fix the situation and have them trained better. But they did work with me and solve the issue and we great to work with
Excellent salespeople and service.
Deanna is very knowledgeable and easy to talk to. She understands the mechanics of vehicles and follow through with her commitments.
this is my third vehicle from trillium over severalyears ,shopped around compared and I can only say that they make the experience of servicing and buying or leasing pain free.
I was so surprised at the great service we received from Doug Welsh . He made us feel so welcome. I was not buying a truck and then I did! I love it!!! Even when I went to pick it up I had my grandson with me. He answered all his questions , helped me put his car seat in the truck. Included him in the picture he took. Doug made this adventure from start to finish a great experience. I have already recommended Doug to many of my friends. Thank you for making my new purchase a great experience.
I am very happy with the service I got from Trillium Ford in the purchase of my 2018 F150. We got there late on a Saturday and Adam was happy to stay behind so we could do some test drives and then answer any and all questions we had. On Tue evening I went back for a final test drive of the specific vehicle I was looking to buy. I paid a deposit and met with Shannon who was also very helpful and answered my numerous questions around warranty & maintenance plans. I am a very happy customer.
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