We brought 3 large letter balloons in to have filled with helium for my daughters graduation party. The assistant manager popped the Z (1 of 3 letters) of my daughters name, when she allowed the balloon to touch the stores’ fluorescent lights . She offered another Z which was a different color and size. It looked ridiculous next to the remaining letters so we had to purchase a whole new set. When we asked if they could at least discount the helium, the reply was “there is nothing we could do”.
Are you the owner of this business?