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brought our truck in for what I thought was a leak in the rear window. most companies would have taken a look, found it wasnt the window and sent me to the next. nor-del found the leak in my 3rd break light and said if they can fix it they will, not only did they fix it but they replaced the light bulb that had shorted as well - all done in an hour. appt was given ASAP and all COVID precautions in place! thankyou!
overall very good business..A1
Amazing customer service!! Even in this weather glass was measured and installed all within 2 hours of call made :) way to go! Thanks Mike
Nor-Del Glass Ltd. Gave me the best service anyone could ever expect! We got caught in that wind storm in Vancouver on August 29, 2015 which caused a tree to fall on our vehicle causing severe damage to the windshield. I called their office at 6:45 AM and was able to arrange an appointment for my vehicle. Thankfully, I will be on my way in at 12:00 Noon. Kudo's to James & Elsie Knoll for their EXCELLENT PROFESSIONAL service!
These guys helped me out so much! They went above and beyond for me. I can't thank them enough! Just so pleased with the great service and how quick they solved my problem! Thanks guys! This busy Mom gives you 2 thumbs up!!!!!
This is a terrible company to deal with. Save yourself the time and deal with another company who values your business and time. Over a month ago, someone from their company was here to measure my windows for replacement. Said they would be in touch to give me the price and set up a day. No one called. When I called them, after waiting almost 3 weeks, they didn't apologize....just said they were busy. I made an appointment anyway for ths morning BUT NO ONE SHOWED UP. So I called and they didn't even remember I had an appoinment and they didn't have my order in BUT NO ONE HAD CALLED. Sai hey would call me back and NO ONE DID. Wasted my entire day....and a month of my life since I have to start the process over again. I will deal wih a different company that values my business and my time. What terrible customer service. Don't know how they stay in business treating customers like that.
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